COVID 19 STATEMENT
BUSINESS AS USUAL
COVID-19 update from Weekend Offender.
To all our customers,
We know that times are pretty unsettling at the moment, so we wanted to keep you updated on things here at Weekend Offender.
Contrary to our usual mischievous, infamous behaviour that we’ve become so well known for, we know when it’s time to stick to the rules and follow the handbook. The health, safety and wellbeing of our customers and team members is our highest priority. We want to reassure you that we have adapted our working processes in line with the latest government guidelines and strict hygiene controls during this difficult time. With all that in mind, we are pleased to say it remains business as usual at Weekend Offender.
We are shipping as normal (to most countries*) and will continue to do so unless we are advised to stop by our couriers. As expected, our couriers are experiencing slight delays with a few shipments due to limited staffing and a high volume of workload caused by COVID-19. Consequently, the delivery time frame may occasionally take one to two working days more.
Please see our UK Shipping and International Shipping pages for the latest updates as we get them.
*PLEASE NOTE: Unfortunately, due to circumstances out of our control caused by the impact of COVID-19, we have been unable to offer shipment to RUSSIA since 31/03/2020. We apologise for any inconvenience this may cause.
During these unprecedented times, we understand that returning an item to us within our standard returns timeframe would be extremely difficult. In light of this, we have further extended our returns policy to 60 days from date of purchase. Any order(s) placed on or after March 16th will qualify for this new extended returns period. Please see our Orders & Returns page for information on our returns policy guidelines and how to return an item to us.
This is just one of the ways we’re doing our bit to help each other out during this pandemic because without you there would be no Weekend Offender.
Please take care of yourself and each other.
Thank you for your continued support.
Weekend Offender
Stay home, stay safe and keep the faith ✊🏼
We know that times are pretty unsettling at the moment, so we wanted to keep you updated on things here at Weekend Offender.
Contrary to our usual mischievous, infamous behaviour that we’ve become so well known for, we know when it’s time to stick to the rules and follow the handbook. The health, safety and wellbeing of our customers and team members is our highest priority. We want to reassure you that we have adapted our working processes in line with the latest government guidelines and strict hygiene controls during this difficult time. With all that in mind, we are pleased to say it remains business as usual at Weekend Offender.
SHIPPING INFORMATION
Updated: 14th May 2020We are shipping as normal (to most countries*) and will continue to do so unless we are advised to stop by our couriers. As expected, our couriers are experiencing slight delays with a few shipments due to limited staffing and a high volume of workload caused by COVID-19. Consequently, the delivery time frame may occasionally take one to two working days more.
Please see our UK Shipping and International Shipping pages for the latest updates as we get them.
*PLEASE NOTE: Unfortunately, due to circumstances out of our control caused by the impact of COVID-19, we have been unable to offer shipment to RUSSIA since 31/03/2020. We apologise for any inconvenience this may cause.
60-DAY EXTENDED RETURNS POLICY
Updated: 26th March 2020During these unprecedented times, we understand that returning an item to us within our standard returns timeframe would be extremely difficult. In light of this, we have further extended our returns policy to 60 days from date of purchase. Any order(s) placed on or after March 16th will qualify for this new extended returns period. Please see our Orders & Returns page for information on our returns policy guidelines and how to return an item to us.
This is just one of the ways we’re doing our bit to help each other out during this pandemic because without you there would be no Weekend Offender.
HERE TO HELP
We will continue to provide the very best customer service that we always do, putting you the customer first. We’ll keep you updated with any changes, however, in the meantime if you need to get in touch please email us at customercare@weekendoffender.com, or call us directly on +44(0)1332 342 068 between 9am and 5.30pm and we will help in any way we can.Please take care of yourself and each other.
Thank you for your continued support.
Weekend Offender
Stay home, stay safe and keep the faith ✊🏼
