COVID 19 STATEMENT
BUSINESS AS USUAL
COVID-19 update from Weekend Offender.
To all our customers,
We know that things have been pretty unsettling recently, so we wanted to keep you updated on things here at Weekend Offender.
Contrary to our usual mischievous, infamous behaviour that we’ve become so well known for, the health and safety of our customers and team members is our highest priority. We want to reassure you that we have adapted our working processes in line with the latest government guidelines and strict hygiene controls during this difficult time. With all that in mind, we are pleased to say it remains business as usual at Weekend Offender.
We are shipping as normal to all countries and will continue to do so unless we are advised to stop by our couriers or due to government advice. As expected, our couriers are experiencing slight delays with some shipments due to limited staffing and a high volume of workload caused by COVID-19. Consequently, the delivery time frame may occasionally take one to two working days more.
Please see our UK Shipping and International Shipping pages for the latest updates as we get them.
During the recent unprecedented times, we understand that returning an item to us within our standard returns timeframe would have been extremely difficult. In light of this, we introduced an increased returns policy timeframe of 60 days to help cover the lockdown period.
Any orders that were placed between Monday 16th March 2020 and Sunday 12th July 2020 will qualify for our extended 60 days returns policy.
Our standard 14 days returns policy will apply to any orders placed on or after the 12th of July 2020.
Please see our Orders & Returns page for information on our returns policy guidelines and how to return an item to us.
Please take care of yourself and each other.
Thank you for your continued support.
Weekend Offender
Stay safe and keep the faith ✊🏼
We know that things have been pretty unsettling recently, so we wanted to keep you updated on things here at Weekend Offender.
Contrary to our usual mischievous, infamous behaviour that we’ve become so well known for, the health and safety of our customers and team members is our highest priority. We want to reassure you that we have adapted our working processes in line with the latest government guidelines and strict hygiene controls during this difficult time. With all that in mind, we are pleased to say it remains business as usual at Weekend Offender.
SHIPPING INFORMATION
Updated: 16th July 2020We are shipping as normal to all countries and will continue to do so unless we are advised to stop by our couriers or due to government advice. As expected, our couriers are experiencing slight delays with some shipments due to limited staffing and a high volume of workload caused by COVID-19. Consequently, the delivery time frame may occasionally take one to two working days more.
Please see our UK Shipping and International Shipping pages for the latest updates as we get them.
60-DAY EXTENDED RETURNS POLICY
Updated: 13th July 2020During the recent unprecedented times, we understand that returning an item to us within our standard returns timeframe would have been extremely difficult. In light of this, we introduced an increased returns policy timeframe of 60 days to help cover the lockdown period.
Any orders that were placed between Monday 16th March 2020 and Sunday 12th July 2020 will qualify for our extended 60 days returns policy.
Our standard 14 days returns policy will apply to any orders placed on or after the 12th of July 2020.
Please see our Orders & Returns page for information on our returns policy guidelines and how to return an item to us.
HERE TO HELP
We will continue to provide the very best customer service that we always do, putting you the customer first. We’ll keep you updated with any changes, however, in the meantime if you need to get in touch please email us at customercare@weekendoffender.com, or call us directly on +44(0)1332 342 068 between 9am and 5.30pm and we will help in any way we can.Please take care of yourself and each other.
Thank you for your continued support.
Weekend Offender
Stay safe and keep the faith ✊🏼
